Order status list

Status list

Status	Description
payin_pending	Waiting for payment
auth_success	Payment received
processing	Processing
processing_payout	Payout in progress
pending	Pending. More information can be found in the substatus.
error	Error
expired	Order session expired
refunded	Order successful refunded
finished	Order successful finished
canceled	Order canceled
confirmation_pending	Confirmation pending

Status: Error

if status = error and payin_group = card you can find the reason why the transaction was declined in an Order data API call in the response field error_message or in a callback response in the field error_message.

• Order data endpoint
• Callback

Status: Canceled

if status = canceled you can find the reason why the order was declined here.

Substatus list

Substatus	Description
email_pending	Email confirmation pending
verify_pending	Verification pending
identity_pending	Identity verification pending
card_pending	Card verification pending
card_manual_pending	Manual card verification pending
proof_pending	Proof of income verification pending
address_pending	Address verification pending
video_pending	Video interview pending
partner_approve_pending	Partner approve pending Only for direct partners.